At The Old Factory House, your privacy is important to us. We want you to feel safe and confident when shopping on our website. Here’s how we collect, use, and protect your information.

What We Collect

When you place an order or sign up for updates, we may collect:

• Your name
• Contact details (like email address and phone number)
• Shipping and billing address
• Payment information (handled securely through our payment partners)
• Order history

We do not store your full payment details like your credit card number — that information is processed securely by trusted payment gateways.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Get in touch with you about your purchase if needed
• Send you updates, offers, or newsletters (only if you’ve opted in)
• Improve your shopping experience

We will never sell or share your personal details with third parties for marketing purposes.

Keeping Your Information Safe

We take steps to protect your personal data using secure technology and trusted systems. Our site uses encryption and secure payment gateways to keep your information safe.

Cookies & Website Usage

Like most websites, we use cookies (small files saved on your browser) to help us:

• Remember your preferences
• Improve site performance
• Show you relevant products

You can change your cookie settings anytime through your browser.

Your Choices

You’re always in control of your information. You can:

• Unsubscribe from marketing emails at any time
• Contact us to update or delete your information

Have Questions?

If you have any concerns or need more information about how we handle your privacy, feel free to reach out to us:

📧 Email: olfactoryhseperfumes@gmail.com
📞 Phone/WhatsApp: +92 333 3417046